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What Your Advisors Hate About You  

May 14, 2012

By Susan Konig

The branch office manager used to be the highly revered elder statesmen of the industry. No more. Many advisors say the position is increasingly part of a corporate bureaucracy with a mandate to push the agenda of the firm over the interests of the clients....

Five Ways to Change Your Clients' Retirement Math  

May 11, 2012

By Mark Miller

We've all seen the studies – one seems to land on my desk once or twice a week. “Americans are living longer.” “Fewer have defined benefit pensions.” “The value of Social Security is shrinking.” “Boomers don't have enough money to retire comfortably.” “A retirement crisis is looming.” ...

Four Traits of Elite New Advisors  

May 10, 2012

By Stephen Boswell and Kevin Nichols

Welcome to the world of the elite. There’s a small cadre of elite new advisors, 2.4% to be exact, who are doing the right activities, the right way and seeing phenomenal results. ...

Flashback’s Mac Attack A Warning To Apple-using Reps  

May 8, 2012

By Lauren Barack

Apple owners often claim superiority over PC users believing Macs virus-free. Those days are over. Here’s how to keep your data safe....

Q&A: The Voice  

May 8, 2012

By Lauren Barack

Randy Beeman is hardly shy about making his voice heard. ...

App Review: Weather On The Run  

May 8, 2012

By Lauren Barack

Weather reports are notoriously wrong. No one’s escaped grabbing an umbrella only to find clear skies all day, or bringing the jacket on the day temperatures soar to unseasonably warm. ...

Strengthening Your Brand with CPAs  

May 3, 2012

By Matt Oechsli

The bad news is that most CPAs don’t trust the financial services industry and therefore don’t trust financial advisors. ...

Comings & Goings: May 2012 

May 1, 2012

By Diana Britton

Less turmoil, Please 

May 1, 2012

By Jerry Gleeson

Clients tell advisors they're looking for portfolio products that dampen volatility. ...

Don’t Fear the Future, IAA Social Media Panel Says  

Apr 30, 2012

By Jerry Gleeson

Ah, the good old days of the mid-1990s, when business people debated whether they needed a website. Lately there’s déjà vu in the air now that social media is playing a greater role in the affairs of financial advisors. Do I need to be on Facebook, or have a Twitter account? Do my clients really care?...

Your Affluent Clients Use Facebook: Are You Ready to Connect?  

Apr 26, 2012

By Stephen Boswell & Kevin Nichols

LinkedIn is great for connecting with other professionals and business-oriented clients, but Facebook is the real jackpot for connecting with clients (after all it has over 900 million active users!) ...

Don’t Fake It  

Apr 25, 2012

By Diana Britton

Full-service brokerage firms need to take a lesson from their fast-growing online peers when it comes to communicating with clients via technology, says MFEA panelists....

The Push Toward Professionalism 

Apr 24, 2012

By Matt Oechsli

Elite advisors are very serious about their profession and are always looking to improve....

Getting Social with Affluent Clients  

Apr 19, 2012

By Matt Oechsli

Our recent research cites that socializing with affluent clients is important in meeting expectations and penetrating spheres of influence. ...

Advisor-Client Communications Agreements  

Apr 12, 2012

By Stephen Boswell and Kevin Nichols

We’ve found that affluent clients leave advisors far more frequently for poor service than for poor financial advice. Don’t get us wrong – financial advice is the core of your business, but the affluent consider that a hygiene factor....

LoJack Your Mobile Device  

Apr 10, 2012

By Lauren Barack

Many financial advisors use their personal phones and tablets for business, carrying around private client data in devices that are notoriously getting lost, stolen or hacked. Here is how to prevent your own personal security breach. ...

Advisors at Acquired Firms Must Decide: Stay, or Go? Here Are Some Tips  

Apr 9, 2012

By Philip Palaveev

Staying or going is a critical decision for your practice and given the gravity and consequences of that decision every advisor should take control of the situation....

Enhancing the Affluent Client Experience  

Apr 5, 2012

By Matt Oechsli

Many financial advisors fail to consistently provide their affluent clients with the high level of service that they claim to offer. Advisors who take the concept of “client experience” seriously develop what I refer to as a client-centric practice that always delivers. ...

On the Move: Wirehouse to Platform Firm 

Apr 1, 2012

By Mindy Diamond

For advisors with an entrepreneurial spirit and a little courage, starting an RIA and hooking up with a platform firm for middle- and back-office support is a great way to go....

Two Sea Changes in Affluent Attitudes 

Apr 1, 2012

By Matt Oechsli

These trends will affect an advisor's ability to meet investors' expectations....

Social Media Works, Advisors Say  

Mar 29, 2012

By Jerry Gleeson

Moving beyond the hype and regulatory angst, financial advisors are landing new clients via social media, according to Registered Rep.’s latest research....

5 Ways Financial Advisors Can Engage Women Clients  

Mar 28, 2012

By Jerry Gleeson

Your female clients may have a lower opinion of your skills than you think, according to research. If you don’t learn to communicate with female clients, you are putting much of your business in jeopardy. ...

10 Ways to Make Social Media Work for Advisors  

Mar 22, 2012

By Stephen Boswell & Kevin Nichols

When it comes to social media, advisors have a resounding question, “How do we actually use it and how do we get value from it?” We decided to answer this question by giving you real ways our clients use social media every day... ...

The 3-Step Process for Closing New Prospects  

Mar 8, 2012

By Stephen Boswell and Kevin Nichols

You might call it luck, but getting up early, being at a high-end fitness center, and being prepared with a strong value proposition, landed an initial meeting with an excellent prospect. ...

Team Swaps Merrill for Hightower Over Frustration with International Biz  

Mar 5, 2012

By Jerry Gleeson

Jordan Waxman can handle the Ironman—he’s planning to run his fifth and sixth triathalons this year—but he couldn’t handle Bank of America bureaucracy. ...

Your Broker/Dealer May Be Headed for Divorce 

Mar 5, 2012

By Diana Britton

As independent broker/dealers continue to consolidate and the search for profitability accelerates, some firms may be considering dropping their clearing relationship and taking it in-house. Building scale comes first. Could your firm be next?...

Comings & Goings: March 2012 

Mar 1, 2012

By Diana Britton

National Planning Corporation has expanded its recruiting team with the addition of Scott Montgomery and Keith Mistretta as vice presidents of new business...

You Charge What? 

Mar 1, 2012

By Jerry Gleeson

When it comes to what they are paying their advisors, investors are clueless. A 2011 survey by Cerulli Associates and Phoenix Marketing International...

Dually Registered Rivalry 

Mar 1, 2012

By Diana Britton

RIA custodians like Schwab and TD Ameritrade may be stealing business away from the IBDs. According to a report by Cerulli Associates, 76 percent of dually-registered...

Custodian Checklist: Reeling in Breakaways 

Mar 1, 2012

By Jerry Gleeson

In a year that saw roller-coaster market moves, the nation's top custodians seemed to do all right in their efforts to lure new assets and advisors to...

The Affluent Gender Shift  

Mar 1, 2012

By Matt Oechsli

Two broad findings highlight how the economic challenges we’ve been experiencing over the past few years have fundamentally changed the relationship between the affluent investor and financial advisors. ...

It’s a Tough Route for Younger Advisors  

Feb 29, 2012

By Jerry Gleeson

Dispensing financial advice for a living is a tough game if you are young. That’s the conclusion drawn from a new report by Charles Schwab, which shows that advisors under the age of 40 are more likely than their older peers to feel pressure to grow their book of business, or to focus on selling proprietary products. ...

Protect Your (Online) Rep 

Feb 27, 2012

By Lauren Barack

These days you can’t afford not to be online if you want to build and safeguard your “brand.” There are many things you can do to head off potential trouble and make sure potential clients don’t stumble upon a nasty surprise during a search. ...

FAST TRACK: 10 Common Social Media Faux Pas’  

Feb 23, 2012

By Stephen Boswell & Kevin Nichols

The following are some common social media faux pas we’ve seen advisors make over the past few years. By reviewing these and inverting, we can learn from our mistakes and ensure we avoid them. ...

Improving Communication Within a Team  

Feb 16, 2012

By Matt Oechsli

Minneapolis—“We’ve got to make a change in our support personnel,” John explained with a rather painful expression. “My personal assistant just isn’t capable of communicating clearly with the other players on the team.”...

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In This Issue: May 2012

Cover Story

Advisors With HEART

Registered Rep.'s 32nd annual Altruism Awards.


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